- Returns
We do not accept returns or exchanges. If you receive anything damaged or defective, please let us know at: contact@jenniegyllblad.co.uk with details and photos of the damaged item. - Refunds
If you have received a damaged/defective item, and have notified us about the item, we will notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed within a few days. - Cancellations
It is possible to cancel a physical order that has not yet shipped. Unfortunately, we are unable to cancel an order that has already been shipped.
You can edit and cancel your studio-membership by going here. Alternatively if you would like help amending or cancelling your studio-membership, email contact@jenniegyllblad.co.uk for assistance.
[Last Updated: 13/05/2025]
